15 April 2010

Netgear RND4000-100EUS ReadyNAS NV+ - Not Booting

Situation
Four Seagate (Barracuda 7200.11 Firmware SD15 Model Number ST3500320AS )500GB Drives were installed into the NAS and the display stated "booting" but failed to do so after thirty minutes plus. The NAS had a flashing blue power light and nothing else. The drives were known to be working.

Investigation
A little digging around it seems it was the hard drives at fault and a firmware update (to SD1A) is required to get the Netgear RND4000 ReadyNAS NV+ to be able to use the drives.

Solution
Seagate provide the necessary update utility but also on an ISO. Did not use the windows utility but the ISO after installing each drive into a base unit making sure no others were connected and completing the firmware update, I refitted the hard drives to the NAS and after a 3-5 minutes the NAS booted and was accessible remotely using the provided utility on the shipped Netgear CD.

The Firmware update download page is here

14 April 2010

SME Server 7.4 - FreshClam Update Failure

Situation
The administrator receives regular notifications stating freshclam is failing to update and your network is not down.

"2010-04-14 15:30:34.030513500 ERROR: Can't download daily.cvd from database.clamav.net
2010-04-14 15:30:34.030587500 Giving up on database.clamav.net..."
2010-04-14 15:30:34.030602500 Update failed. Your network may be down or none of the mirrors listed in /etc/freshclam.conf is working."

Solution
If ClamAV does not fix it itself. Then

cd /var/clamav/
mv mirrors.dat mirrors.dat.old
freshclam -v

You should see a report to the console which contains.

"Database updated (756094 signatures) from db.local.clamav.net (IP: x.x.x.x)
Clamd successfully notified about the update."

Your ClamAV database signatures should now update correctly and the administrator should not receive any further messages.